Examples of how to work with your Help Scout assistant
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Account management work
Insert a qualified assistant to handle client questions in Help Scout.
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Administrative tasks
Have your Help Scout assistant handle general time consuming tasks.
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Data entry work
Place a tested US based assistant within Help Scout to handle monotonous tasks.
About Byron
Byron is a team of on demand assistants ready to work for you at a moments notice. Companies large and small utilize Byron’s platform to increase productivity and have instant access to administrative support without the commitment of hiring a full-time assistant. Byron combines a cloud based platform with a team of highly vetted US based assistants to allow executives and teams to work more powerfully.
Help Scout Overview
Help Scout is a powerful help desk app, highly popular among freelancers, small businesses, and medium-sized enterprises. The platform provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in. At the same time, it eliminates the complexities that usually come with conventional help desk solutions, and makes responding to emails and collaborating with team members smooth and simple.
Learn more at
How we vet our virtual Help Scout assistants
Each assistant must have at least three (3) years of experience as a Help Scout assistant
Assistant references must provide glowing reviews for the assistant's Help Scout support capabilities
The assistant must live in the United States
Must pass a video interview with a member of our recruitment team
Dedicated long-term Help Scout assistants
Hire a dedicated Help Scout assistant to learn your company's work and processes.
On demand assistants
Just need a quick project done fast? Get an assistant ready to work for you within hours.
Easily control your spend
Within our platform we ask you to quote your own projects so that you're never caught by surprise.
