Terms of Service

Last Updated 31st July 2025

 

These Terms of Sale set out the terms under which services are sold by 3 Imports LLC DBA Byron Assistants a limited liability company registered in the State of Wyoming with a principal office address of 1851 N GREENVILLE AVE, RICHARDSON, TX 75081, APT 4210 (“the Company”, “Us”, “We” or “Our”) to business customers (“the Client”, “you” or “your”)  through this website, https://www.hibyron.com/ (“Our Site”). Please review these Terms of Sale thoroughly and make sure you understand them prior to acquiring Our services. Reading and acknowledging these Terms of Sale will be a mandatory step during the purchase process. If you do not consent to adhere to and be obligated by these Terms of Sale, you will not have the ability to buy or access anything from Our Site.

 

1. Definitions and Interpretation

 

1.1 In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

 

“Business Day” means, any day (other than Saturday or Sunday) on which ordinary banks are open for their full range of normal business in the United States of America;

“Client” means the party procuring the Services from the Company;

“Confidential Information” means, in relation to either Party, information which is disclosed to that Party by the other Party pursuant to or in connection with the Agreement (whether orally or in writing or any other medium, and whether or not the information is expressly stated to be confidential or marked as such);

“Contract” means a contract for the purchase of and access to Services, as explained in Clause 6;

“Fees” means the fixed fee for the monthly Retainer package you have chosen during the purchase process or any changes to your chosen package that you make; 

“Intellectual Property Rights” means

(a) any and all rights in any patents, trade marks, service marks, registered designs, applications (and rights to apply for any of those rights), trade, business and company names, internet domain names and e-mail addresses, unregistered trade marks and service marks, copyrights, database rights, know-how, rights in designs and inventions;

(b) rights under licences, consents, orders, statutes or otherwise in relation to a right in paragraph (a);

(c) rights of the same or similar effect or nature as or to those in paragraphs (a) and (b) which now or in the future may subsist; and

(d) the right to sue for past infringements of any of the foregoing rights;

“Purchase Confirmation” means Our acceptance and confirmation of your purchase;

“Services” means the services to be provided by the Company to the Client in accordance with the chosen package and chosen service type; and

“Task Manager” means the capability to manage your account on a self-service basis and request Services;

“Time Credits” means the amount of time that is permitted for Services to be performed in each calendar month in accordance with your chosen package.

 

2. About Us

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2.1 Our Site, https://www.hibyron.com/ is owned and operated by Us.

 

3. Access to and Use of Our Site

 

3.1 You will have to have an active subscription to a monthly package to access the Services platform area of Our Site. 

 

3.2 You are responsible for arranging access to Our Site. 

 

2.3 Access to Our Site is offered in its current state, without any warranties, and on an availability basis. We reserve the right to modify, suspend, or cease operations of Our Site, or any portion thereof, at any time and without prior notice. We shall not be held responsible for any inconvenience or harm caused if Our Site, or any segment of it, becomes inaccessible at any given time and for any duration.

 

4. Business Customers and Consumers

 

4.1 These Terms of Sale are exclusively relevant to business customers. They do not apply to individual consumers for personal purposes, unrelated to their trade, business, craft, or profession. If you are a consumer, you should not order anything from Our Site without contacting Us first.

 

4.2 These Terms of Sale form the complete agreement between you and Us regarding the purchase of Services. You understand that you have not placed reliance on any statement, representation, warranty, assurance, or promise made by Us or on Our behalf that is not explicitly outlined in these Terms of Sale. Furthermore, you agree not to make any claims for innocent or negligent misrepresentation or negligent misstatement based on any statements herein.

 

5. Pricing, Task Manager, Time Credits and Integrations

 

5.1 We may from time to time change Our prices.  Price changes will not affect any purchases you already made but will apply to any subsequent purchases.

 

5.2 Occasional adjustments may be applied to specific Services or the Task Manager system, such as updates to comply with alterations in applicable laws or regulatory requirements, or to address technical or security concerns. These modifications are not intended to substantially modify the fundamental attributes of the Services or the Task Manager and typically should not impact your utilisation of them. If any alteration is implemented that could impact your use of the Services, pertinent information will be communicated to you.

 

5.3 The Task Manager is a self-service platform that enables you to request tasks, manage ongoing projects, upgrade your service package, and cancel your subscription. All instructions, task submissions, and service management must be made via the Task Manager unless otherwise agreed in writing.

 

5.4 Services packages are based on a fixed number of Time Credits per calendar month, depending on your chosen subscription. Unused hours from any subscription period may only be rolled over for a maximum of 30 days beyond the end of that subscription period. After this time, any unused hours will expire and will not be refunded or carried forward further.

 

5.5 You may request a range of services via the Task Manager, including support with administrative tasks, marketing, research, sales support, customer service, and other business functions. These may be delivered as short-term or ongoing projects, subject to availability. We reserve the right to decline requests that fall outside our service scope.

 

5.6 Our Services may be integrated with third-party applications or tools to enhance automation and task management. You acknowledge that the functionality and security of any third-party application lies solely with the provider of that application. We are not responsible for any downtime, data loss, integration errors, security breaches, or service failures caused by third-party tools or platforms you choose to connect with our systems.

 

5.7 You remain responsible for providing clear, lawful, and accurate task instructions, and for ensuring that your use of Our Services and any connected third-party tools complies with applicable laws and software terms of use. We will not be liable for any errors, delays, or consequences arising from incomplete, unclear, or unlawful instructions provided by you.

 

6. Orders – How Contracts Are Formed

 

6.1 The purchase process on Our Site includes step-by-step guidance. Before finalising your purchase, you will have the chance to review and make amendments to your order. It is crucial to thoroughly examine your order before submission to ensure accuracy.

 

6.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible.  If We are unable to process your order due to incorrect or incomplete information, We will contact you to ask to correct it.  If you do not give Us accurate or complete information within a reasonable time of Our request, We will cancel your order and treat the Contract as being at an end.  We will not be responsible for any delay in the availability of Digital Content that results from you providing incorrect or incomplete information.

 

6.3 No section of Our Site is considered a contractual offer open for acceptance. When you place an order to make a purchase, it serves as a contractual offer that We may, at Our sole discretion, choose to accept. Our acceptance is communicated by sending you a Purchase Confirmation via email. The formation of a legally binding Contract between Us and you occur only upon Our dispatch of the Purchase Confirmation.

 

6.4 Purchase Confirmation shall contain the following information:

 

6.4.1 Your receipt and invoice number;

 

6.4.2 Confirmation of your chosen Time Credits package for the Services;;

 

6.4.3 Fully itemised pricing for your purchase including, where appropriate, taxes, and other additional charges;

 

6.4.4 The subscription period for which the Services will be made available to you.

 

6.5 Should We, for any reason, be unable to accept or fulfil your order, We will provide a written explanation for the circumstances. In normal circumstances, no payment will be processed. If We have already received payment, any such amounts will be promptly refunded to you with any refund being issued within 14 calendar days. 

 

7. Payment and Referrals

 

7.1 Payment for Services must always be made in advance through a subscription package for Time Credits. Clients are required to input valid billing information during account set-up. Your chosen payment method will be automatically charged each month on the same date for the same amount, unless you amend your subscription via the billing section of your Task Manager user account. Charges will be processed at the time we accept your order and send you a Purchase Confirmation, and on each automatic renewal date thereafter, unless and until you amend your subscription or it is otherwise terminated.

 

7.2 We accept payment by all major credit cards. If you wish to pay by ACH you must request this by contacting Us at: billing@hibyron.com 

 

7.3 If you believe that We have charged you an incorrect amount, please contact Us using the contact details at sub-Clause 14. 

 

7.4 The Company operates a client referral program which provides a financial reward for successful referrals. A referral is considered successful once the referred client has been fully onboarded and commenced services with Us. For each successful referral, the Client will receive a total of $1,000 paid in two instalments as follows:

 

7.4.1 $200 upon onboarding of the referred client; and

 

7.4.2 $800 upon completion of the referred client’s first full month of services.

 

7.5 Referral payments are non-transferable and are only payable if you are an active client. If a Client ends their relationship with the Company before a referral payment becomes due, they will forfeit any unpaid referral amount. The Company reserves the right to verify eligibility and withhold payment if the referral does not meet the program conditions.

 

8. Providing the Subscription and your Obligations

 

8.1 You will be able to start requesting Services immediately using the Task Manager system once you have paid for your subscription. Your subscription will renew automatically every month until cancelled by you. 

 

8.2 Under specific conditions, We may find it necessary to temporarily suspend the provision of the Task Manager, either in its entirety or in part, for the following reasons:

 

8.2.1 To address technical issues or implement essential minor technical adjustments, as explained in sub-Clause 5.2 above;

 

8.2.2 To update the Task Manager in alignment with appropriate alterations in the law or other regulatory necessities, as outlined in sub-Clause 5.2 above; or

 

8.2.3 To implement more substantial modifications to the Task Manager, as detailed in sub-Clause 5.3 above.

 

8.3 If We need to suspend availability of the Task Manager for any of the reasons set out in sub-Clause 8.2, We will inform you in advance of the suspension and explain why it is necessary (unless We need to suspend availability for urgent or emergency reasons such as a dangerous problem with the Task Manager, in which case We will inform you as soon as reasonably possible after suspension). If the suspension lasts (or We tell you that it is going to last) for more than 30 days, you may end the Contract as described below in sub-clause 11.2.

 

8.4 You are solely responsible for managing your subscription account, including upgrading, downgrading, or cancelling your service plan. It is your responsibility to ensure that all account details, billing information, and task instructions provided through the platform are complete, accurate, and kept up to date at all times. We are not liable for any issues, delays, or service interruptions caused by incorrect or outdated information in your account.

 

8.5 The Client shall use all reasonable endeavours to provide clear, complete and accurate information and instructions via the Task Manager system or in any other form of communication agreed to enable the Company to perform the Services efficiently.

 

8.6 All tasks must be submitted by the Client through the Task Manager. The Client is responsible for ensuring that any instructions, files, access credentials or data required to perform a task are uploaded or communicated in full at the time of submission or on an ongoing basis during the project. The Company shall not be responsible for any delay or inaccuracy resulting from missing or unclear instructions.

 

8.7 Where the Services involve the integration of third-party software, applications or, it is the Client’s responsibility to obtain and maintain all necessary permissions, licences or access credentials and to ensure compatibility with the Task Manager system. The Company shall not be responsible for any issues caused by third-party applications.

 

8.8 If the Services require time-sensitive action or approval from the Client in order to proceed, the Client shall provide any required decisions, responses or materials in a timely manner. Failure to do so may result in delays or incomplete delivery of Services, for which the Company shall not be held liable.

 

8.9 Any delay in the provision of Services caused by the Client’s failure to provide timely, complete or accurate information (including access credentials or third-party login details) shall not be the responsibility of the Company.

 

8.10 The Client acknowledges that the Services are task-based and process-driven. While reasonable care will be taken in the delivery of all Services, the Company does not guarantee any specific result or outcome unless agreed in writing.

 

9. Intellectual Property

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9.1 All Intellectual Property Rights subsisting in any materials provided by the Client shall at all times remain the Client’s property (or its licensors, as appropriate).  Nothing in these Terms of Sale shall vest any rights in any material provided by, or otherwise belonging to the Client (or its licensors, as appropriate) in the Company.  The Client hereby grants to the Company, a non-exclusive, non-transferable, revocable, worldwide licence to use any and all client materials for the purposes of providing the Services.

 

9.2 The Company shall retain the ownership of any and all Intellectual Property Rights that may subsist in the processes, methodologies, codes used or anything produced by the Company that is used in the course of the Company's business for providing the Services. The Company shall be deemed to automatically grant a royalty-free, non-exclusive licence of any and all such rights to the Client to use the same in accordance with these Terms and Conditions and the Services.

 

9.3 Upon receipt in full by the Company of all sums due, the copyright and any and all other Intellectual Property Rights subsisting in Services created by the Company for the Client shall be assigned to the Client and the Company shall be deemed to have waived any and all moral rights in respect of the same.  The Company shall execute all documents and take all actions necessary or reasonably requested by the Client to document, obtain, maintain, perfect or assign its rights in such content.

 

9.4 Once assigned the Client hereby grant a royalty-free, non-exclusive licence to the Company, which shall continue after the termination of this Agreement, to use any of the Services works in promotional material. The Client may revoke the licence by giving the Company notice in writing of not less than 30 days.

 

10. Ending the Contract 

 

You may end the Contract at any time by cancelling your subscription via the Task Manager. However, we do not offer refunds for any unused Time Credits. You will continue to have access to the Task Manager and request Services until the end of your current subscription period, after which the Contract will automatically terminate.

 

11. Terminating the Contract due to Our Actions or Future Actions

 

11.1 Should the availability of Services be suspended for a duration exceeding 30 days or if We have notified you of an anticipated suspension exceeding 30 days, you have the right to terminate the Contract immediately, as specified in sub-Clause 8.3. In such a case, We will provide you with a pro-rata refund.

 

11.2 If We inform you of an error in the price or description of the Services and you wish to end the Contract as a result, you may end it immediately.

 

11.3 You also have a legal right to end the Contract at any time if We are in breach of it.  You may also be entitled to a full or partial refund and compensation.

 

11.4 If you wish to exercise your right to cancel under this Clause 11, you may inform Us of your cancellation using the contact details provided in your account portal. 

 

11.5 Refunds under this Clause 11 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which you inform Us that you wish to cancel. Refunds under this Clause 11 will be made using the same payment method that you used when making your purchase. 

 

12. Liability

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12.1 Subject to sub-Clause 12.3, We will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or any indirect or consequential loss arising out of or in connection with any contract between you and Us.

 

12.2 Subject to sub-Clause 12.3, Our total liability to you for all other losses arising out of or in connection with any contract between you and Us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be 100% of the total sums paid by you under the contract in question.

 

12.3 Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); for fraud or fraudulent misrepresentation; or for any other matter in respect of which liability cannot be excluded or restricted by law.

 

13. Events Outside of Our Control 

 

13.1 We shall not be held responsible for any inability or delay in fulfilling Our obligations if such failure or delay is a result of causes beyond Our reasonable control. These causes include but are not limited to power failure, internet service provider failure, strikes, lockouts, or other industrial action by third parties, riots, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual, or preparations for war), epidemic, pandemic or other natural disasters, or any other event that is considered beyond Our reasonable control.

 

13.2 If any event described under this Clause 13 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms of Sale:

 

13.2.1 We will inform you as soon as is reasonably possible and We will take all reasonable steps to minimise the delay;

 

13.2.2 To the extent that We cannot minimise the delay, Our affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;

 

13.2.3 We will inform you when the event outside of Our control is over and provide details of any new dates, times, or availability of Digital Content as necessary;

 

13.2.4 If the event outside of Our control continues for more 90 days We will cancel the Contract and inform you of the cancellation.  Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event within 14 days of the date on which the Contract is cancelled and will be made using the same payment method that you used when making your purchase.

 

13.2.5 If an event outside of Our control occurs and continues for more than 90 days and you wish to cancel the Contract as a result, you may do so by contacting Us.

 

14. How to Communicate and Contact Us

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If you wish to contact Us with any questions, complaints, or feedback you may contact Us by email at: support@hibyron.com or for all billing enquiries at: billing@hibyron.com   

 

15. How We Use Your Personal Information

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15.1 All personal data that We may use will be collected, processed, and held in accordance with the provisions of any applicable data protection legislation and your rights thereunder.

 

15.2 For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Policy here: https://www.hibyron.com/privacy 

 

16. Additional Terms

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16.1 We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business).  If this occurs, you will be informed by Us in writing.  Your rights under these Terms of Sale will not be affected and Our obligations under these Terms of Sale will be transferred to the third party who will remain bound by them.

 

16.2 You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission.

 

16.3 The Contract is between you and Us.  It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.

 

16.4 If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale.  The remainder of these Terms of Sale shall be valid and enforceable.

 

16.5 No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.

 

16.6 We may revise these Terms of Sale from time to time in response to changes in relevant laws and other regulatory requirements.  If We change these Terms of Sale as they relate to your purchase, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them.

 

17. Law and Jurisdiction

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These Terms of Sale and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles. You agree that the courts of Wyoming shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms of Sale or their subject matter.